Frequently Asked Questions

What is a BumpStraw?

BumpStraw is a cute, reusable mini spoon for cacao and other fine powders, with a matching charm attached. It's small enough for a clutch, makeup bag or festival fanny pack.

What is it made of?

BumpStraw is made from food-safe PETG plastic, the same type of plastic used in many water bottles.

How do I use it?

Press, scoop and release.

How do I clean it?

Rinse it under running water. If you like, run a small bottle brush in and out, but it isn't required. Let it dry completely before you pack it away.

Does it come with a charm?

Yes. Every BumpStraw comes with a cat charm that matches the color of the straw.

How fast do orders ship?

Orders ship within 24 hours, or the next business day for weekend and holiday orders. Delivery time depends on the shipping method you choose at checkout.

Where do you ship?

We ship to the U.S., Canada and Mexico, plus select international countries. Options for your country appear at checkout.

What's your return policy?

Unused items can be returned within 30 days of delivery. If something arrives damaged, defective or wrong, send it back and we'll replace or refund it, including shipping. See the full Return Policy for details.

How do I contact you?

Email support@bumpstraw.com and include your order number if your question is about an order.